Feel free to ask anything about our product or make suggestions. Please read the FAQ below before contacting support.
What is Payscore?
Payscore lets you share verified income and employment information quickly and securely, without uploading pay‑stubs or bank statements. You connect your bank or payroll provider once, review the data, and you’re done.
Why do you need my bank or payroll login?
With your permission, we securely access your bank or payroll provider to obtain transaction or employment history needed for income verification. Your login stays private — we only read data, never make changes.
How secure is my financial data?
Your information is encrypted (256‑bit standard), your credentials are never stored, and we only have read‑only access to transaction data.
How does identity verification work?
If your property manager requires identity verification, you’ll be guided through a quick process:
Upload a government-issued photo ID (like a driver’s license or passport)
Take a live selfie using your phone or webcam
We match the selfie to your ID and confirm the document’s validity
The whole process takes less than 2 minutes and helps ensure the verification is tied to you — not someone else.
What information will be shared on my report?
You’ll see things like:
Recurring gross or net income
Non-recurring net income
Account balances
Account holder name
Line item details for each deposit or paystub
If you would like to see a sample report, please click here.
Can I still submit paystubs or fax statements instead?
No — we’ve replaced those outdated methods to improve speed, accuracy, privacy, and fairness.
Is this a scam?
No. We partner with 99% of U.S./Canada financial institutions, have hundreds of customers, are held to strict security standards, and never withdraw money or use your credentials for anything beyond read‑only transaction and employment data.
What is Payscore?
Payscore is an automated verification platform that delivers bank-verified income, payroll-based employment history, and identity verification — all in one place.
Instead of chasing down pay stubs or calling employers, you get fast, fraud-resistant reports that help you make confident leasing decisions in minutes, not days.
What does your income report look like?
The report provides a clean, easy-to-read summary of the applicant’s verified income and employment. It includes:
Monthly and annual net income totals
Breakdown of income sources (e.g. payroll, gig work, recurring deposits)
Line-item deposit detail with date, source, and amount
Employment verification (if payroll is connected)
Identity verification outcomes
Each report is downloadable as a PDF and available via API or dashboard. You get transparency, consistency, and documentation — all without needing to interpret pay stubs or bank statements. For a sample report, click here.
Does Payscore verify the applicant's gross or net income?
Payscore can verify both gross and net income, depending on how the applicant connects.
When the applicant connects their payroll provider, we retrieve gross income directly from employer records and show it alongside job title, employer name, and employment dates.
When the applicant connects their bank account, we calculate net income based on actual deposits — giving you a clear view of take-home pay.
This dual approach offers a fuller picture of income, helping you make more informed, risk-aware decisions.
Does Payscore integrate with other property management software?
Yes! Payscore provides a seamless user experience with many leading property management software applications, such as Realpage, Yardi, Entrata, Appfolio, Resman, and more!
Our integrations allow you to automatically send and upload income and identity verification reports directly into your favorite property management software.
How much income data is available in our income report?
Our income report provides up to one year of income data per applicant. Most banks allow a full year of income history, but some banks may restrict their shared financial data to shorter time periods. For more details about our income data availability, click here.
Can I integrate your verification into my product?
Yes! We provide an API to embed into any workflow or anywhere on your website through our embedded widget. Once the applicant completes the income or identity verification, we will deliver their report to you through our API.
To learn more regarding adding automated income and identity verification to your services, contact us.
How long does it take to setup your income verification module?
We have purposefully built our automated income verification API to be set up in less than 5 minutes! Just copy-paste a code snippet to incorporate our income verification service into your development environment. Once set up, there will be additional work needed on your end to receive the income data or report. In most cases, we have partners integrated in a day or two.
How do I receive the income data?
When an applicant completes an income screening from your site, we will send your server a request signaling that a new income summary is ready to be handed-off. From there, your server can communicate with our API to fetch the income data for the corresponding applicant.