When NOAH Property Management set out to improve resident quality, reduce risk, and speed up their leasing process, they knew they needed a smarter, more reliable way to verify income and identity. What they didn’t expect was just how big of an impact it would have on their operations.
After implementing Payscore, NOAH Property Management saw their eviction rate drop from 12% to 7.1% — a 41% decrease. Income verification, which used to take days of manual back-and-forth, now happens in minutes. And for the first time, NOAH Property Management can confidently offer same-day move-ins.
This is the story of how they did it.
The Challenge: Manual Reviews, Delays, and Unreliable Documents
Before Payscore, NOAH Property Management relied on traditional methods of income verification such as pay stubs, PDFs, screenshots, and uploaded bank documents when vetting residents at its affordable housing communities in the Upstate of South Carolina..
This created several bottlenecks:
- 3–4 day delays waiting for applicants to submit documents
- High fraud risk, especially with editable online pay stubs
- Inconsistent decision-making across leasing teams
- Higher eviction rates due to inaccurate income assessments
- Frustrated applicants who dropped out or looked elsewhere
NOAH Property Management needed a solution that was faster, fairer, and more accurate without adding work for their teams.
The Solution: Automated Income & Identity Verification with Payscore
After implementing Payscore, NOAH Property Management gained access to instant, bank-verified income and identity insights. This eliminated guesswork and provided leasing teams with reliable, real-time data for every applicant.
With Payscore, NOAH Property Management now benefits from:
- Automated income verification directly from the applicant’s bank
- Instant identity verification
- A unified income & risk report delivered in minutes
- Simple, consistent workflows across properties
- Greater trust in the accuracy of each approval
The impact was immediate.
The Results: Faster Approvals, Better Residents, Fewer Evictions
📉 Evictions Dropped 41%
NOAH Property Management’s eviction rate fell from 12% to 7.1% after adopting Payscore — a 4.9 percentage-point improvement that dramatically reduced turnover and bad debt. That is a sea change of a drop in the world of affordable housing.
⚡ Income Verification: 3–4 Days → Minutes
What once took days of chasing documents now happens automatically, freeing up leasing teams and improving applicant experience.
⏱️ Same-Day Move-Ins Now Possible
With instant verification, NOAH Property Management can now approve qualified applicants the same day they apply, giving them a competitive advantage in a high-demand market.
🔍 More Accurate Approvals
Bank-verified data ensures income isn’t overstated or fabricated, improving resident quality and stability.
🙌 Staff Efficiency Improved
Teams spend less time reviewing documents and more time helping residents.
“To verify income now takes minutes, and that has allowed us to promote same day move-ins. Before we had Payscore, we had 4.9% higher evictions than we do now. It was great to see our evictions drop that much.”
- Matt, CEO of NOAH Property Management
Why This Matters for Property Managers
Many property managers struggle with the same issues NOAH faced:
- Too much manual work
- Unreliable documents
- Slow approvals
- Rising fraud
- High turnover and eviction rates
Payscore solves these challenges by automating the hardest part of leasing: trusting the applicant’s information.
With instant income, identity, and asset verification, property managers can:
- Approve faster
- Reduce risk
- Improve resident quality
- Boost NOI
- Offer a frictionless leasing experience
